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St Mary’s Family Centre
147 Central Hill
Upper Norwood
London
SE19 1RS
Tel: 02087666271
Fax: 02087667338

Registered Charity No. 245644

Family Assessment & Support

The Assessment and Support Services are managed by Social Work Staff.  Assessment and Support packages are designed to meet the needs of each family.  Specific issues that may have been identified in the legal letter of instruction or highlighted as areas of concern by the family and or professional will be included in the focus of work.  These services are provided under a yearly Service Level Agreement with the London Borough of Croydon.

Assessment and Support packages include sessions at the Centre, outreach to the foster home, family home or combination according to the needs of the child/children/ family.  Assessment services consist of twenty sessions of two hours over a period of 10 weeks. 

Criteria for referral:

A parenting assessment/treatment service may be provided if:

Where children are on the child protection register.

Where children or parents have Special needs.

Where children are in need.

Where Court proceedings are likely to be initiated or where cases are already in proceedings.

Process for referral:

1.  Initial enquiry taken on telephone by St Mary’s Family Centre Social work Team.

2.  Referral pack sent to enquirer with information of documents required for information. 

If in legal proceedings no referral will be accepted without an agreed letter of instruction.

3.  Enquirer to make funding application.

4.  When the referral is received funding and allocation is discussed by the Social Work Team.

5.  A funding ratification form will be sent to the enquirer if funding is agreed.  A Social Worker will be allocated the case,  on acceptance of the referral by St Mary’s Family Centre.  A professionals meeting will be convened  to discuss the focus of work/the letter of instruction.

 For further information contact the Social Work Team on 020 8766 6271